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TMS Outdoor — Privacy Policy

Effective Date: October 21, 2026

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At TMS Outdoor, we respect your privacy and are committed to protecting the personal information you share with us.

 

This Privacy Policy explains how information is collected, used, stored, and disclosed when you visit our website, purchase instructional training videos, create an account, or contact us.

 

1. Information We Collect

Depending on how you use our website, we may collect:

• Your name and email address.

• Billing and contact information provided during checkout.

• Purchase history and order details.

• Account registration and login information.

• Communications and customer support inquiries.

• Technical information, including IP address, browser type, device information, and website activity.

We collect information necessary to operate our website, complete purchases, provide access to training materials, and assist customers.

 

2. How We Use Your Information

We use personal information to:

• Process and confirm purchases.

• Provide access to purchased training videos.

• Maintain customer accounts and purchase records.

• Respond to questions and provide technical assistance.

• Improve website functionality and customer experience.

• Send promotional communications where permitted by law and with any required consent.

• Comply with applicable legal and regulatory requirements.

 

3. Website Hosting and Payment Processing

Our website is built using the Wix platform, which provides website hosting, online shopping, account management, and related services.

Purchases are processed through the secure payment services enabled on our website.

Payment providers may collect and process payment information under their own privacy policies.

We use transaction information to manage orders, confirm purchases, and provide customer support.

 

4. Digital Training Access

Customers may be required to provide an email address or create an account to access purchased training videos.

Account and purchase information may be used to verify ownership of purchased products, provide authorized access, and assist with technical problems.

 

5. Email Communications

We may contact customers regarding purchases, account access, technical support, and important service announcements.

Promotional emails will be sent only where permitted under applicable law, including any required consent.

Recipients of marketing emails may unsubscribe using the instructions provided in those messages or by contacting us directly.

 

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to support essential website functions, including shopping carts, account access, and site security.

Depending on the features enabled, additional technologies may be used to measure website performance, understand visitor activity, or support advertising.

Where required, visitors will be offered appropriate choices concerning non-essential cookies.

Visitors may also manage certain cookie preferences through their browser settings.

 

7. Sharing Personal Information

Personal information may be shared with service providers when necessary to operate our website and deliver purchased products.

These providers may include website hosting services, payment processors, customer communication services, and technical support providers.

We will not disclose customer personal information to unrelated third parties for their independent marketing purposes without appropriate consent.

Information may also be disclosed when required by law or necessary to protect legitimate legal rights.

 

8. Data Storage and Security

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, and disclosure.

Information may be stored or processed by Wix and other authorized service providers in Canada or other countries, where different privacy laws may apply.

No internet-based service can guarantee absolute security.

 

9. Information Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain required business records, resolve disputes, and meet applicable legal obligations.

Information that is no longer required will be deleted, anonymized, or otherwise securely disposed of as appropriate.

 

10. Your Privacy Rights

Subject to applicable law, you may request:

• Access to personal information we maintain about you.

• Correction of inaccurate information.

• Withdrawal of consent for optional uses of your information.

• Deletion of personal information where legally permitted.

• Information about our privacy practices or how your information has been handled.

To make a privacy request, contact us using the email address below. We may need to verify your identity before processing certain requests.

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11. Children's Privacy

TMS Outdoor provides instructional outdoor training content intended for a general adult audience.

We do not intentionally solicit personal information from children for independent purchases or account registration without appropriate authorization.

If you believe a child has provided personal information improperly, please contact us.

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12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or applicable laws.

Revisions will be posted on this page with an updated effective date.

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13. Contact Information

For privacy questions, information requests, or concerns, please contact:

TMS Outdoor

Email: rgolany@bighg.com

Subject: Privacy Inquiry

We will review privacy-related inquiries and respond in accordance with applicable privacy laws.

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